When connecting to the Internet on the PlayStation 4 via Wi-Fi (for a wireless connection), navigate to Settings > Network > Set Up Internet Connection and select Use Wi-Fi.
- Access points that have been saved and those that have been found appear when you select Easy.
- You can adjust the settings after you choose the access point. Alternatively, adjust your settings if you can’t see your network.
- Select Set Up Manually if you can’t see your network.
- In just a few simple steps, you can save an access point that supports WPS or AOSS. AOSS, on the other hand, is only available in a few nations and regions.
- Changing your settings is as easy as selecting the Use Wi-Fi > Custom option.
Simple settings:
Upon connection to a wireless network, your PS4 console will automatically find any available networks and automatically connect to them.
Setting custom options:
If a wireless network is available within its range, your PS4 console will automatically detect it, and once you select the network you want to connect to, you can change the following settings manually:
- IP address
- DHCP Host Name
- DNS
- MTU
- Proxies
You may obtain this information from your ISP or network administrator if you are not familiar with such parameters.
A padlock icon will appear on the right side of the screen if the Wi-Fi network you wish to connect your PS4 to is password protected.
Enter the security code of your home network (WPA, WPA2, WEP). The security code can be found: When you contact your network administrator or when you contact your Internet service provider
If the connection is successful, the Test Internet Connection window will appear, concluding the setup process.
There are probably one or more of the following reasons why your PS4 won’t connect to the internet or Wi-Fi:
- There may be an issue with the PlayStation Network
- or your router may not be connected
- You may also be experiencing issues with your Wi-Fi or console passwords
- if your PS4 DNS settings are incorrect
Your first step should be to make sure the PSN is online if you can get online but can’t access it.
To check whether the status is green, visit the PSN Network Status Page on another device.
Usually, a downtime will only last a few minutes until the issue has been resolved.
As soon as you discover that your PS4 isn’t connecting to the internet, you may wish to determine whether this is an issue with your PS4 unit or with your Wi-Fi network.
Make sure your other home devices are connected to the internet check to see if other devices like computers and tablets are connected to your home network.
If your PS4 is connected to the router with a wired Ethernet cable, plug your computer into the router as well.
If the PS4 is connected to the router with a wireless network, do the same.
Try connecting to Wi-Fi with your phone if the PS4 is using Wi-Fi.
It may be necessary to restart your modem and router if your other devices also cannot connect.
Switch them off, wait a few minutes, and then turn them back on again.
To be extra safe, restart your PS4 after restarting your router and modem.
You’ll need to shut it down completely and then re-start it.